Respect Through Communication: Show Love To Community In This Simple Way

By neglecting to communicate, a church can cause a dire mess for paid staff or volunteers, and can literally put people in harm’s way unintentionally as a result.

Respect Through Communication: Show Love To Community In This Simple Way
Meet "Tim," a loyal volunteer who was braving the elements to get to rehearsal, because nobody told him it was canceled. Make sure to communicate with staff and volunteers on things like cancellations during times when the weather gets bad, to avoid such situations.
Respect Through Communication: Show Love To Community In This Simple Way
Meet "Tim," a loyal volunteer who was braving the elements to get to rehearsal, because nobody told him it was canceled. Make sure to communicate with staff and volunteers on things like cancellations during times when the weather gets bad, to avoid such situations.

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As the day wore on, the rain turned to ice, and event after event around the city was being canceled.

The simple act of using all available resources to communicate with staff, volunteers, and your community shows respect for their time and concern for their safety.

Schools closed early, and nobody had been in the church office since noon. It was Thursday, which meant there were no events to cancel or announcements to make.

Except there was.

Respect Your Volunteers

Tim was a loyal tech team volunteer, who had been serving in one position or another at the church for decades. He lived a couple miles from the church in a rented room, and hadn’t driven in years. For every service, every practice, and every event, Tim walked to church and was usually the first to arrive.

Tim was the kind of volunteer who never forgot to accept his Planning Center Online invitations, and perhaps surprisingly, he was one of the best in the church at wielding hashtags and chronicling his adventures on Instagram and Facebook.

When the weather is bad, it takes twice as long to get to church, and Tim didn’t want to risk getting to worship practice before the doors were opened, so he thought he’d leave extra early and get there before the office closed at 4:30. It sounded like a good opportunity to sneak a nap on the lobby sofa when the place was empty.

Before heading out, he checked the church website, no closings were posted on the announcement banner or Twitter feed. He checked the church Facebook page, no posts since Sunday. He then checked his email and texts, and there were no notifications from Planning Center or his team leader, so he headed out into the freezing rain. It was 2 p.m.

Respect Your Ministry Leaders

Amber used to beg to work in the church café, until she was finally 13 and old enough to volunteer at the counter, and wash the pots after service. By the time she was a college student, she’d become a full-fledged barista, and able to run an entire shift on her own. Her life was getting busier, though, and managing her schedule was getting harder.

Keeping in touch with the café manager and remembering what weeks she was “on” had never been a problem before, but midway through her second semester, Amber was a no-call/no-show three times in a row.

This particular icy Thursday, Amber couldn’t be reached by her ministry leader, who had scheduled a meeting with her to see how she could help Amber get more organized, or to find out if she needed to take a break until summer.


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Article Topics

Team Management · Spiritual Health · Team Development · Volunteers · Announcements · Calendar · Church Communications · Community · Consequences · Facebook · All Topics

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